Returns & Exchanges
We want you to love your ModCloth finds, but if something isn't quite right, we accept returns of unworn, unwashed items within 30 days of delivery. Enjoy a seamless return process for a full refund to your original payment method or a store credit with a bonus incentive.
Start Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Refund Method
Select between a refund to your original form of payment or choose store credit to receive a $5 bonus toward your next vintage-inspired look.
Print & Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging with all tags still attached.
Ship It Back
Drop off your package at any authorized USPS location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing